Automation is not managed on automation islands anymore, that’s for sure. Because the processes we talk about are crossing departments, platforms, systems, teams and even company borders, IT departments can no longer stick to the isolated view on processes and maintain the connection between business and IT for every individual procedure. They could, of course, if they didn’t care about costs. The problem is: caring about costs and deriving business effects is their essential goal.
The solution comes with a holistic approach and the transformation from a device based-infrastructure to a service-oriented one (SOA). This is accomplished by a big integration effort – providing access to computing and storage resources as network services and assigning them virtually (across platforms) where they are needed.
With the effect that suddenly the bigger picture appears, the wood, – and you are not coincidentally running into trees anymore.