Data centers are dynamic units. They have the tendency to grow over the years and continually change. Without detailed and prompt documentation of all systems and processes, the IT department turns into a kind of black box or dark room in the enterprise building, which nobody dares to enter.
That can be lived with as long as the whole system runs without any failure. If there are problems you have to open this door and – more complicated – touch some of the application parts. But how can this be done if it´s not even clear, what the mutual dependencies between the processes are and how they can be identified and displayed?
If you talk about automation you have to talk precisely about these interdependencies. They are, for instance, responsible for the fact that a backup solution can start only after a database operation is concluded, or a billing sequence requires the data from a database synchronisation, or a crashed server has to be rebooted, or a monthly balance depends on a dynamic allocation of the maximum computing power.
In reality, there can be very diverse triggers initiating a process – dates, events, message queues, file availability, database triggers, treshold values, resource availability, and more. The good news is that implementing the UC4 Workload Automation Suite frees you from having to touch the legacy systems. Instead of you focus on the dependencies. As long as you understand them, everything runs smoothly.
By the way: a Whitepaper about IT Housekeeping is now available. Check it out!