We all need numbers – sometimes – and facts. To look behind the euphemizing world of words and stories and expose the truth. The more naked the better. But what if these numbers itself are hiding more than they tell, and doing everything but keeping a “pulse” on the state of your business? How can you decipher blank statistics and resist their sedative impact?
What business managers want are factsheets which are easy to read AND easy to interpret. And reports which are pre-defined and simple to adjust. That’s the challenge and the alignment hurdle. And that’s why UC4 just deepened the partnership with SAP through a database access for the Business Objects Webintelligence tool and the ability to hide the complexity of data behind business and process terms.
That’s why industry analyst Gartner (according to Network World) consider Business Intelligence and KPI reporting, which helps to systematically weed out the useless information from the relevant metrics, to be among the top 10 strategic technologies for 2009. The more intelligent the more proactive. Intelligent reporting fosters this re-positioning of IT. Maybe stories are more valuable than we supposed. And numbers are just numbers – as long as they don’t talk.