Last week I stumbled upon this cartoon in a current blogpost by Chris Boos. I became curious, also because I doubted the title: “Automation is Knowledge Conservation”. The article is all about transforming dull work into intelligent work by automating the “everyday hick-ups … you become very bored with once you know how to handle them.”
Even though pyramid building was more than a hick-up, I guess, the point of disagreement lies elsewhere. It’s the notion that automation is simultaneously the conservation of IT experience and a smart machine, “which knows how and when to apply these experiences” together with the choice of the title that I’m not so sure about. Why does Chris stress the conservation part and not the much more decisive automation aspect of transforming − processes, workflows and even corporate cultures? Could it be that his title was just the result of a little character consufion? Confusion!