It was in April 2009 when Venture Research CEO Mark Smith proclaimed in a blogpost that Business Activity Monitoring (BAM) had finally reached its dead end. This was mostly due to the fact, as he argues, that BAM “was not designed and focused to handle the dynamic need of business” and kind of powerless toward “the need to bring the analytic and smart components of business intelligence (BI) and design it to operate on an event-based architecture where the modeling can operate at a very fast instantaneous basis or operate within the relevance of an event to the needs of the business or policies.”
When we talk about events we have to consider that they can happen at very different levels in the enterprise with the ability to shape and change processes at any time. No wonder that Operational Intelligence which establishes a relation between business data and IT data has become a key business priority for organizations.
In reality, Complex Event Processing (CEP) was the gravedigger for BAM going one decisive step further than watching or monitoring what is happening along the business process. CEP is key to automatically responding to events coming from different sources and different levels. And it’s considered complex not just because of the number of event sources or levels. It is complex because it sets up a relation between the event and his impact to the process.
That is truly a revolution, as Mark Smith points out in his newest blogpost: “Unfortunately many in the industry have confused the discussion where they believe CEP is the technology market for a new generation of capabilities which actually already occurred decades ago. The new advancement is actually in the tools that can be used or applications that are assembled to help business or consumers understand the relevant importance of specific events and only provide the information when it is needed.
This is the essential divide between monitoring and intelligence where monitoring is based on thresholds and does not provide the context and relevance of the actually impact of events occurrence to something that matters to an individual, business activity or process.”
We, at UC4, are going even one step further, because we are able to not just analyze current data but also to integrate historical data. And, of course, we do much more with these data than notifying and presenting them in a dashboard. For CEP is no less than intelligence AND action.