After 5 years of being the top CIO priority Business Intelligence has dropped in Gartner’s 2010 Executive Program survey to fifth place. Reason enough for Gartner analyst Mark McDonald to have a closer look and find out what has happened behind the curtains. And his conclusion is surprising and reassuring at the same time.
The good news is that BI is neither sick nor dead. The bad news for classical IT admins who still refuse to rack their brains with business related topics is that BI as technology is silently replaced by “Business Intelligence as a management capability” – which precisely reflects the shifting role of IT in general and that businesses nowadays need more than just technology to create value in complex, business driven environments.
“Creating a business intelligence capability demands a broader set of people, processes and tools that work together to raise intelligence, analytics and business performance … The move from technology to capability is about time as most organizations have already progressed through the peak of their CAPEX curve and moved from buying solutions to applying solutions.”
Nowadays, it seems more appropriate to talk about the “intelligent business” than “business intelligence”. Forget about the cube specialists in their ivory towers. Business Intelligence has left behind pure theory, while intelligent businesses have already arrived at the front-end fostering the seamless interaction between people, tools and processes.
That’s also why Josh Gingold and Scott Lowe from ZDNet can entitle their Live Webcast on the 20th of April: “The new ROI: Return on Intelligence” – proving that BI may have lost its position as a top technology priority according to the Gartner survey – but is increasing its importance to enterprise performance: “However, what many are now beginning to realize is that the return on an effective BI solution can actually exceed the cost of their entire IT budgets.”
The BI tools of UC4 are tightly coupled to process performance. That’s our way to measure this new kind of ROI.
We invite you to have a look!